Income Qualified Services

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Income Qualified

Income Qualified Services helps qualified residents improve the energy performance of their homes, manage their electricity use, and reduce electric bills by providing no-cost energy efficiency solutions.

What are the no-cost options available to me?

Option 1: FREE product kit of energy-saving items, delivered to your home with instructions for installation

  • Product kits may include energy-saving items, such as LED light bulbs, LED night lights, and a smart power strip. Additionally, some kits contain water-saving fixtures.

Option 2: FREE in-home consultation and product kit, with direct installation of energy-saving products by a qualified energy professional

  • An in-home consultation by a trained professional can help identify areas where additional energy savings are possible. During the consultation, the representative will bring and install the energy-efficient products in the free product kit, and will offer tips for saving energy. Based on the in-home consultation, some customers may be qualified for assistance to upgrade larger, inefficient appliances, such as refrigerators.

These free opportunities will help you save money and reduce electricity use.

To find out more about Income Qualified Services from the Energy Optimization program, fill out this form with some basic information about yourself, and someone from the Energy Optimization program will contact you. You can also call 877.296.4319 or email if you have questions or would like more information.

How do I know if I qualify?

Income Qualified Services are offered in cooperation with the United States Department of Energy's (U.S. DOE) Weatherization Assistance Program (WAP) through local Community Action Agencies. Families that have received weatherization services through WAP are automatically eligible for services through the Energy Optimization program and will not need to complete any additional paperwork. Eligible households must meet the current family income guidelines (see chart below).

Persons in the family/household 2019 Poverty Guideline 200% of 2019 Federal Guidelines
Family Size
Gross Annual Income

For families/households with more than 8 persons, add $8,640 for each additional person.

Income Qualified customers are defined as customers with income up to 200% of the federal poverty level as defined by the U.S. Department of Health and Human Services.

What is Michigan 2-1-1?

Michigan 2-1-1 is a free, confidential service that connects you with local community-based organizations across the state offering thousands of different programs and services for people seeking answers. Last year more than half a million Michigan residents turned to 2-1-1 for health and human service information and referrals and the numbers continue to grow. If you need help for yourself, a neighbor or a loved one, call 2-1-1 or search the 2-1-1 website to find out where to get help. 2-1-1 has information on more than 30,000 different programs and services across the state.

How does 2-1-1 Work?

Whether you are looking for medical help, foreclosure prevention programs, shelter or utility assistance, help with food or clothing, or any other challenge facing your family, a call to Michigan 2-1-1 may provide the answers you are looking for.

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